Carolinas HealthCare System

Social Media Guidelines

The following guidelines are subject to change without notification. Please review the guidelines on a regular basis.

Carolinas HealthCare System cares about the communities it serves and wants to stimulate helpful conversation and discussion about health and wellness topics. We encourage open discussion and welcome any feedback, comments or questions you have regarding the information posted on our social media pages. When using our page, such as participating in our online forums or posting to our message boards, please be aware of and respect the following guidelines:

We will provide timely and accurate information, news and events as they relate to the mission and values of the organization.

We will cite the original source of any external references used as information, links or tools we post on our social media pages as best we can. We do not endorse, review or take responsibility for the links or information posted by our users.

We have the right to monitor our social media pages, and may edit and delete any posted content we deem inappropriate in our sole discretion.

We have the right to repost and reuse content posted by users on our social media sites.

The views and opinions expressed by the users of this site do not directly reflect the views and opinions of Carolinas HealthCare as an organization, nor of its employees, patients and their families. We are not responsible for the conduct or opinions of the users.

Patient information or experiences shared by the patient, their families or friends will be at the discretion of the user. We will not post or reply to any communication that will violate the privacy of our patients, in accordance with the HIPAA Privacy Rule.

Employees of Carolinas HealthCare are not to engage in discussions regarding patient medical care on their own initiative or at the request of a user.

By providing this site, we are not practicing medicine, but rather offering a forum for general information and support. This site should not be used as a source for medical advice or take the place of a consultation with your physician. If you need medical attention, call your physician or, in an emergency, call 911.

Our social media pages are not to be used for solicitations for other organizations, including, but not limited to: political, product/service endorsements, advocacy or charitable organizations. Only CHS sanctioned and approved charitable solicitations.

The social media pages in the Connect with Us box below are officially owned and managed by Carolinas HealthCare. Any other pages that reference our hospitals, practices, programs or employees are not sanctioned by Carolinas HealthCare and, therefore, are not necessarily accurate references to or reflections of the organization.

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