Carolinas HealthCare System is one of the leading healthcare organizations in the Southeast and one of the most comprehensive, not-for-profit systems in the country. Our more than 900 care locations include:
Our system includes more than 7,600 licensed beds, employs nearly 60,000 people and accounts for almost 12 million patient interactions each year.
For more information about Carolinas HealthCare System, view our annual report (PDF).
From its contribution of the United States' first overseas medical service in WWII (called the 38th Evacuation Hospital) to its current standing as one of the most comprehensive, far-reaching healthcare systems, Carolinas HealthCare System history reaches back to 1940, and earlier. Today, Carolinas HealthCare System is one of the leading healthcare organizations in the Southeast and one of the most comprehensive public, not-for-profit systems in the nation.
We recognize that employees are our most valuable asset. We have identified four core values we hold in the highest regard: Caring, commitment, integrity and teamwork.
The Carolinas HealthCare System's Code of Business Conduct, A System of Integrity (PDF) defines the personal and professional behaviors that all employees and vendors should follow, and serves as a quick reference for many of our compliance policies.
Carolinas HealthCare System is continually recognized locally and nationally for our commitment to delivering efficient, quality care. Year after year, we are recognized by many of the top accrediting and ranking organizations in the industry.
U.S. News & World Report
U.S. News & World Report surveyed more than 150 pediatric centers to obtain clinical data in 10 specialties and asked 150 pediatric specialists in each specialty where they would send the sickest children. Eighty-nine hospitals ranked in at least one specialty. Carolinas HealthCare System’s Levine Children’s Hospital was named a Best Children’s Hospital by U.S. News & World Report in five specialties.
U.S. News & World Report evaluates nearly 16,000 skilled nursing facilities (nursing homes) across the United States, annually. The organization creates a calculation that rates the best skilled nursing facilities at 4.5 to 5 stars. This rating is based on each facility’s performance over time, calculating key quality care measurements, in conjunction with therapy hours and nursing staff to patient ratios. This time-lapsed measurement makes such a designation for skilled nursing facilities difficult to achieve. Only 26 facilities in the state of North Carolina earned such a designation. North Carolina currently has 425 skilled nursing facilities.
Jesse Helms Nursing Center was named one of the Best Nursing Homes by U.S. News & World Report.
HiMSS Stage 7 Award
Carolinas Medical Center-Mercy was certified with the highest-level Stage 7 designation, becoming the first hospital in North or South Carolina to achieve this recognition for the highest level of EMR adoption, representing the top 2.5% nationwide.
CARF accreditation signals a service provider's commitment to continually improving services, encouraging feedback and serving the community.
HealthCare’s Most Wired Winner
Hospitals & Health Networks sponsors the annual Most Wired award, which is an industry-standard benchmark for IT adoption designed to measure the level of IT adoption in US hospitals and health systems.
Carolinas HealthCare System is one of only 19 health systems to be named “Most Wired Advanced” in 2016.
Best Employers for Healthy Lifestyles
The Joint Commission Disease-Specific Certification
The Joint Commission’s Disease-Specific Care Certification Program is designed to evaluate clinical programs across the continuum of care. Learn more here.
"Community benefit" is a healthcare industry term that refers to the total cost of providing financial assistance to uninsured and underinsured patients; subsidizing below-cost Medicare and Medicaid reimbursements; and financing other services that address vital needs such as research, allied and graduate education, community health improvements, community building initiatives, behavioral health and community health clinics. Find out more.
Carolinas HealthCare System has upheld a strong tradition of industry leadership since the time of its origin in 1940.
We set the example for healthcare organizations in commitment to mission, community service, medical advances and employer-employee relationships.The members of our CHS Leadership Team are known and respected nationally for their extraordinary dedication to quality care and customer service.
The people appointed to our Governing Boards represent a comprehensive array of businesses, non-profit and civic organizations, all working together to ensure that CHS meets current and future community needs, while maintaining the highest standards of integrity.
Our Hospital Administrators share a common goal to ensure that the facilities they lead are the best possible places to practice medicine, receive care and cultivate team spirit.
At Carolinas HealthCare System, you and your family can expect to receive the highest quality care when you come to one of our facilities. Our commitment to quality is tracked every day by hundreds of clinical professionals whose sole mission is to provide excellent care to our patients.
Here, you'll find information that will be helpful in explaining quality improvement standards in specific clinical areas. Currently, Carolinas HealthCare System is working to address the national epidemic, diabetes, by focusing on prevention, identifying effective treatments and improving medical care. You can see our data here that shows how hard we are working towards reversing the diabetes trend in our community.
You can find more of our quality data at the Centers for Medicare & Medicaid (CMS) website, Hospital Compare. The data on Hospital Compare is nearly a year old when it is made available online, due to the time it takes to collect the data, transmit it to CMS, and then have it validated and posted by CMS.
Additional quality measures may be accessed here:
Affiliating with Carolinas HealthCare System enables like-minded healthcare organizations to share in the knowledge, best practices and resources of a vast healthcare network while maintaining local autonomy. We offer a range of unique solutions, pressure-tested in our own system, to drive better outcomes, lower costs and increase access for our patients.
At Carolinas HealthCare System, our culture of inclusion and cultural competence allows us to deliver the best possible experience to patients and the communities we serve. Learn more.
Diversity & Inclusion Symposium
The Carolinas HealthCare System Diversity & Inclusion Symposium is an annual educational forum that features some of the nation's foremost authorities on diversity-related topics, such as culturally competent care, diversity research, supplier diversity, multicultural marketing, workplace inclusion and strategic diversity management.
Carolinas HealthCare Foundation accepts charitable contributions that enhance wellness and support medical education, research and the overall advancement of healthcare in the Carolinas. Philanthropy, from both corporate partners and individual gifts, is often the difference between simply good and truly excellent healthcare programs and services. In some cases, philanthropy is the only means of support for a program or service.
The Foundation supports a broad range of facilities, programs and services within Carolinas HealthCare System, including heart care, cancer care, pediatric care and rehabilitation. If you would like more information or wish to discuss how to make a gift, visit our Carolinas HealthCare Foundation Website, email us, or contact us by telephone at 704-355-4048.
If you prefer to donate to any of the following hospitals, please click on one of the links below to visit that facility’s foundation-related site:
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Journalists, other members of the media and others can access Carolinas HealthCare System news and information in our Newsroom.