Carolinas HealthCare System has the area’s only Level I trauma center – Carolinas Medical Center in Charlotte. That means we provide the highest level of comprehensive care for critically injured patients, and are prepared to respond 24/7 to any type of traumatic injury.  This requires that we have in-house acute care surgeons, designated operating rooms, available CT scanners, trauma-accredited nursing staff, surgical critical care, 24/7 blood bank operation and immediately available subspecialists like neurosurgeons and orthopedic trauma surgeons. The center must also participate in trauma prevention programs, have a quality outcomes program, and provide a trauma education and research program. 

Our Level II and III trauma centers are also prepared to treat traumatic injuries 24/7, and may transfer the most severe cases to our Level I trauma center. Our MedCenter Air team transports patients who require immediate or critical medical care to Carolinas Medical Center quickly and safely by ground or air.

Trauma Care Locations

Carolinas HealthCare System offers advanced trauma care in the Carolinas at various locations:

  • Carolinas Medical Center F.H. "Sammy" Ross Jr. Trauma Center. The region's only Level I Trauma Center provides the following services, 24/7:
    • Trauma surgeons and emergency medicine physicians in-hospital day and night
    • Designated trauma resuscitation suites in the emergency department
    • Prompt access to surgical specialists including neurosurgeons, orthopedic surgeons and plastic surgeons
    • CT scanning, angiography and MRI capabilities
    • Trauma surgery suite equipped and staffed
    • Anesthesiologist in-hospital
    • Inpatient trauma intensive care unit designed exclusively for the severely injured
    • Pediatric intensive care unit  for the special needs of severely injured children
    • Trauma rehabilitation services providing early intervention to traumatic brain injury and spinal cord injury patients
    • MedCenter Air helicopter and fixed wing aeromedical program, or critical care ground vehicles
  • Carolinas Medical Center Hemby Pediatric Trauma Institute, the only dedicated pediatric trauma center in the Charlotte region, and designated Level I trauma center. The services of the Hemby Pediatric Trauma Institute are available to healthcare providers and patients throughout the Carolinas 24 hours a day and include:
    • Emergency medicine
    • Pediatric critical care
    • Neurosurgery
    • Orthopedic surgery
    • Plastic surgery
    • Pediatric rehabilitation
    • Radiology
    • Anesthesiology
    • MedCenter Air helicopter and fixed wing aeromedical program, or critical care ground vehicles
  • Carolinas HealthCare System Cleveland: Level III Trauma Center 
  • Carolinas HealthCare System NorthEast: Level III Trauma Center
  • Cone Health: Level III Trauma Center
  • AnMed Health Medical Center: Level II Trauma Center
  • Roper Hospital: Level III Trauma Center
  • St. Francis Hospital:Level III Trauma Center

Virtual Critical Care

Carolinas HealthCare System's virtual critical care technology provides real-time, 24-hour oversight for critically ill patients. The surveillance technology and two-way audio/video monitoring connect hospital staff to a remote command center staffed by critical care experts.

Virtual Critical Care Benefits:

  • 24-hour real time communication with caregivers
  • Continuous patient monitoring
  • Faster response time in urgent situations
  • Increased collaboration among facilities and clinicians
  • Added layer of safety and peace of mind

Virtual Critical Care Locations:

Disaster Preparedness

The Carolina area’s only Level 1 Trauma Center at Carolinas Medical Center is equipped to handle both natural disasters as well as potential terrorist attacks, including the use of chemical, biological and nuclear agents. The center has several disaster preparedness features:

  • Disaster Response Team
    The hospital disaster response team participates in preparedness activities, including mass patient decontamination, evacuation, transportation and alternate care facility mobilization and preparation.
  • Continuity of Operations Plan
    A continuity of operations plan provides a framework for providing essential care during an incident, such as an influenza pandemic, while ensuring the safety and well-being of employees and patients.
  • Alternate Care Facility
    A public health emergency can strain the capacity of hospitals. Carolinas Medical Center has an agreement with Mecklenburg County for use of its weekender annex of the Mecklenburg County Jail, which will act as CMC's alternate care facility if ever needed.
  • National Disaster Medical System
    CMC works closely with the National Disaster Medical System to provide support with drills and when the system is activated.
  • Carolinas MED-1
    Owned by Carolinas HealthCare System, Carolinas MED-1 is a mobile hospital unit that provides full patient care at the site of a disaster or other mass casualty incident. Learn more here

Trauma and Surgical Care Fellowships and Residencies

As one of only five academic teaching hospitals in North Carolina, Carolinas Medical Center is able to offer its students training in a broad number of medical specialties at one of the region's busiest urban hospitals, including trauma and surgical care.

For Providers

Transferring Patients to Carolinas Medical Center

The team at Carolinas HealthCare System’s TeleHealth Solutions provides referring facilities with a responsive, reliable process for the transfer of patients to Carolinas Medical Center's Charlotte-area facilities. TeleHealth's goal is to provide efficient coordination of patient referrals with MedCenter Air and Bed Management to serve complex patients. Follow-up documentation is provided to referring providers via electronic access to patient data.

These lines are for physicians only:

  • CMC Physician Connection Line (for adult patients):
  • Levine Children's Hospital Physician Line:

Trauma Research and Clinical Trials

Clinical trials can offer patients access to treatments not otherwise available, as well as a chance to participate in leading-edge medical research. Learn more about the latest trauma research and clinical trials.