201 E Grover St | Shelby, NC 28150
Phone: 980-487-3000

Carolinas HealthCare System Cleveland in Shelby is a 241-bed hospital serving greater Cleveland County, NC, and the surrounding region. We were the first Level III trauma center in NC, offering advanced emergency care.

We strive every day to bring advanced care to the community. We also believe in serving the community outside our hospital walls, as evidenced by our commitment to health education, and through our contributions to organizations such as United Way and Relay for Life.

Contact Information

Carolinas HealthCare System Cleveland
201 E Grover St
Shelby, NC 28150
Phone: 980-487-3000

Visiting Hours

At Carolinas HealthCare System Cleveland, we realize that your family and friends are important to you and your well-being. Our main entrance is open from 5 a.m. to 9 p.m.

Intensive Care Unit (ICU) Visiting Hours:

We welcome and encourage family visitation at any time in the ICU.  Due to the size of our rooms and the safety for our patients, we can accommodate a maximum of two visitors at a time.

Before entering the ICU, all visitors must receive permission from the patient’s primary nurse or ICU charge nurse by using the intercom outside the ICU doors.

Visitation may be limited during shift changes and quiet times: 

  • 6:30 to 8:30 a.m. – shift change
  • 2:00 to 4:00 p.m. – quiet time
  • 6:30 to 8:30 p.m. – shift change
  • midnight to 4:00 a.m. – quiet time  

Women’s and Children’s Unit Visiting Hours:

Women’s and Children’s Services observes “quiet time” from 2 to 4 p.m. daily. During this time, patients are given an opportunity to rest undisturbed and may choose not to receive visitors. All visitors should check with the nurses’ station when arriving during these hours.

Maps and Directions

Directions to Carolinas HealthCare System Cleveland.

View map of Carolinas HealthCare System Cleveland facilities (PDF).

Classes and Events

Carolinas HealthCare System Cleveland offers a variety of classes from diabetes management to car seat safety to preparing for childbirth. We have support groups, screenings and events planned throughout the year. View classes and events at Carolinas HealthCare System Cleveland

Patient Guide

Are you going to be our patient? Please take a look at our online Patient Guide.

Medical Services

As part of Carolinas HealthCare System, we are committed to providing advanced, personalized medical care to our community so you don't have to travel far for your healthcare needs. Learn more about our medical services.

Lodging and Dining

Carolinas HealthCare System Cleveland has a cafeteria if you need a “fuel” break for yourself. If you need to spend the night, we have a handy list of lodging options. Learn more.

Gifts and Greetings

Our gift shop has all kinds of items if you need a little something to brighten your day or the day of your loved one in the hospital. Learn more.

Spiritual Care and Education

Sometimes we need a little extra support and spiritual comforting that only a chaplain can provide. Learn more.

Visitors Guide

Access our handy list of hospital phone numbers and general information you may need when visiting our hospital.

Volunteering

Are you looking for ways to give? Volunteering at Carolinas HealthCare System Cleveland is a rewarding experience, and we rely on our volunteers in so many ways. Find out how you can become involved or call 980-487-3889.

Contact Us

CALL 980-487-3000

In an Emergency

CALL 911

Close