Patient & Visitor Alert: Because flu cases are on the rise, starting February 24, children 12 and younger will be restricted from visiting hospitals and certain inpatient facilities throughout Carolinas HealthCare System. Learn more.
At Carolinas HealthCare System, we will be with you every step of the way through your surgery journey. To get started, follow these simple steps:
Step 1: Contact HealthCoach from GE (1-866-272-6007) to get information on the GE Hip and Knee Centers of Excellence and determine eligibility requirements.
Step 2: For more information about choosing CMC-Mercy for your hip or knee surgery, contact: Yelena Dyszkiewicz.
Carolinas HealthCare System’s patient navigator program guides patients and care partners through their surgery experience, every step of the way. We strive to ensure that each patient has a seamless experience, a knowledgeable and accessible resource for questions and concerns, and a trusted advocate within our healthcare system. Our patient navigators serve as a single point of contact for each patient and assists with:
Explaining the process and what to expect
Assisting in surgeon selection
Coordinating and scheduling appointments
Coordinating the sharing of medical information (e.g., records, imaging, etc.)