Important: For flu-like symptoms, we recommend patients under age 18 be seen at their doctor's office or at Urgent Care.

Virtual Visit 1

Have a secure, face-to-face video chat with a trusted provider, 24/7. $49 per visit.

Download the app to get started:

Download on the App store icon. Get it on Google Play icon.

eVisit 2

Get a diagnosis and treatment plan by secure message for minor illnesses like flu or cold. $35 per visit.

Get Started

For both Virtual Visit and eVisit, you must be in North Carolina at the time of visit.

For serious medical emergencies, our emergency rooms are open 24/7 and staffed by providers board-certified in emergency medicine. If you are experiencing a life-threatening condition, call 911 right away.

Additionally, we have an emergency department dedicated to children, providing access to specialized pediatric care in a family-friendly environment. If you need to reach the Children’s Emergency Department directly, call 704-446-KIDS (5437). If your child has come into contact with or swallowed a poisonous substance, call the Poison Center at 800-222-1222.

1 Virtual Visit is for ages 3 and up. Must be in North Carolina at the time of visit. For flu-like symptoms, we recommend patients under age 18 be seen at their doctor's office or at Urgent Care.

2 eVisit is for current Carolinas HealthCare System patients only through MyCarolinas. Must be in North Carolina at the time of visit. Learn more.

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