Patient & Visitor Alert: Because flu cases are on the rise, starting January 12, children 12 and younger will be restricted from visiting hospitals and certain inpatient facilities throughout Carolinas HealthCare System. Learn more.

When your provider isn’t available, you can still get relief. Whether you want to visit a medical professional in person, talk to one online, or video chat from home, it’s easy to get quick help for any number of conditions.

Urgent Care

Get in-person care for unexpected illnesses and minor injuries.

See Locations

Virtual Visit

Have a secure, face-to-face video chat with a trusted provider anytime, anywhere. $49 per visit.1

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Get a diagnosis and treatment plan by secure email for minor illnesses like flu or cold. $35 per visit.2

Get Started

For serious medical emergencies, our emergency rooms are open 24/7 and staffed by providers board-certified in emergency medicine. If you are experiencing a life-threatening condition, call 911 right away.

Additionally, we have an emergency department dedicated to children, providing access to specialized pediatric care in a family-friendly environment. If you need to reach the Children’s Emergency Department directly, call 704-446-KIDS (5437). If your child has come into contact with or swallowed a poisonous substance, call the Poison Center at 800-222-1222.

1 Virtual Visit is for ages 3 and up. Must be in North Carolina at the time of visit. Learn more.
2 eVisit is for current Carolinas HealthCare System patients only through MyCarolinas. Must be in North Carolina at the time of visit. Learn more.