Children's Services

Devoted to Your Child's Health

Designed with children in mind, Jeff Gordon Children's Hospital at Carolinas HealthCare System NorthEast in Concord, NC, offers a peaceful, serene setting in which nature is the primary surrounding, with special touches that include a sculpture garden, aquariums, and the use of natural patterns and textures throughout.

Medical Services at Jeff Gordon Children’s Hospital

Jeff Gordon Children’s Hospital provides care close to home for pediatric patients from birth to age 18 in Cabarrus and surrounding counties. Services include:

  • Neonatal intensive care
  • Pediatric progressive care
  • Endoscopy and surgical services
  • The region’s only pediatric epilepsy monitoring unit
  • Certified Child Life specialists to provide education, support and activities
  • Pet therapy by certified dogs and volunteers
  • Specialized pediatric transport team for transferring patients to and from Jeff Gordon Children’s Hospital
  • Nationally accredited children’s advocacy center
  • Pediatric subspecialty care

Through our affiliation with Carolinas HealthCare System’s Levine Children’s Hospital in Charlotte, we also offer advanced pediatric services at eight specialty centers throughout the region: Ballantyne, Charlotte, Concord, Huntersville, Hickory, Gastonia, SouthPark and University. Our pediatric subspecialty services include:

  • Cardiology
  • Developmental and behavioral pediatrics
  • Endocrinology and diabetes
  • Gastroenterology and nutrition
  • Hematology and oncology
  • Neurology
  • Pulmonology
  • Surgery
  • Urology

Family Advisory Council

The Family Advisory Council at Jeff Gordon Children’s Hospital works alongside hospital administration and staff to improve the hospital experience for patients and families.

Led by former and current patient families, the team works to:

  • Strengthen communication and collaboration among patients, family and staff.
  • Collaborate with hospital leadership to improve the quality of care.
  • Develop services and create resources and programs for new patients.
  • Identify and share community needs with hospital leadership.
  • Evaluate hospital services and share ways to improve care.

To learn more about the council, call 704-403-3596 or email Angel Overcash.

Patient and Visitors Guidelines

Parents or guardians may visit 24 hours a day. Additional visitation guidelines include:

  • Children over the age of 4 may visit as long as they have no sign of illness and are supervised.
  • You and other visitors must wash your hands when you enter and leave the room to help prevent any spread of infection.

Preparing for Your Child’s Stay

Make sure to pack and bring a few comforts from home, such as a special stuffed toy, blanket, photo, or even CD. Also, please remember to bring:

  • List of your child's medications, including dosage and pharmacy information
  • Change for vending machines
  • Your child's insurance, Medicaid, and/or Social Security card

Being familiar with the surroundings may help reduce your child's anxiety and fear about their hospital stay. We offer hospital tours to give your child a chance to see places and faces before admission. If you would like to schedule a hospital tour, please call 704-403-3527.

Lodging and Dining Options

Dining
Cafeteria - Café 920

Our hospital cafeteria serves a wide variety of delicious and healthy foods.
Hours:

  • Breakfast - 6:30 a.m. to 10 a.m.
  • Lunch - 11 a.m. to 1:30 p.m
  • Dinner - 4 p.m. to 6:30 p.m.
  • Snacks and drinks are available during the hours between meal services until 2:30 a.m.

Several restaurants are within walking distance from the Jeff Gordon Children's Hospital. Due to pedestrian safety crossing a four-lane road (Church Street), it may be safer to drive. In addition, the Carolina Mall is beside the hospital with a food court and two restaurants with seating inside. If you would like additional information regarding local restaurants, please let our staff know. We can provide a restaurant guide with local restaurant menus.

Lodging

Several area hotels offer discounts on accommodations for out-of-town family members of Jeff Gordon Children's Hospital patients. Make sure to mention the affiliation with JGCH when making your reservation in order to take advantage of discounted rates. These hotels include:

Home-Towne Suites
3200 Cloverleaf Parkway, off Hwy 29 North
704-788-2140

Econo Lodge
3100 Cloverleaf Parkway, off Hwy 29 North
704-786-3100

Hampton Inn
612 Dickens Place, NE, off 1-85 Exit 60
704-793-9700

Holiday Inn Express
2491 Wonder Drive, Northlight Plaza off I-85 Exit 60
704-743-1080

Howard Johnson Inn
1601 US Hwy 29 N, just north of the hospital
704-786-5181

Discounts will not apply on weekends when large special events are being held in the area such as NASCAR races at Lowe's Motor Speedway.

Gifts and Greetings

The Pink Pinafore Gift Shop is located just outside the second floor children's hospital elevator. The gift shop offers a variety of gifts, cards, balloons, sundries toys, and magazines. You will also find fresh flowers and plants, as well as silk floral arrangements.

Phone orders are accepted with a credit card and can be delivered to patients children in the hospital. Visa, MasterCard, Discover and American Express are accepted for phone orders. Credit cards, debit cards and personal checks are accepted in the gift shop.

Hours:

  • Monday - Thursday 8:30 a.m. to 7 p.m.
  • Friday 8:30 a.m. to 5:30 p.m.
  • Saturday 10 a.m. to 3 p.m.
  • Sunday 12:30 p.m. to 4:30 p.m.

Phone: 704-403-1574

Well-wishers can send cards and gifts to the hospital for your child. These items should be addressed with the child's name and room number and sent to:

Jeff Gordon Children's Hospital
(Child’s Name)
(Child’s Room Number)
920 Church Street, North
Concord, NC 28025

Flowers and non-latex (mylar only) balloons are permitted in regular pediatric rooms. However, these items are not allowed in intensive care units. Flowers and mylar balloons are available in the Pink Pinafore Gift Shop.

Children's Advocacy Center

The award-winning Children's Advocacy Center at Carolinas HealthCare System NorthEast is an agency established to address the issues surrounding child physical and sexual abuse in Cabarrus County. Staff members assist children and strengthen families by providing child interviews and medical examinations with medical diagnosis, treatment and referral when appropriate by utilizing a multidisciplinary team approach to child abuse. This child-sensitive approach emphasizes early intervention, coordinated investigations and allied responses to this community problem. The Children's Advocacy Center is an accredited member of the National Children's Alliance.

Our area partners include:

  • Cabarrus Behavioral Healthcare
  • Cabarrus County Department of Social Services
  • Cabarrus County Sheriff's Office
  • Concord Police Department
  • Cabarrus County District Attorney's Office
  • Daymark Recovery Services
  • Kannapolis Police Department
  • NorthEast Psychiatric Services
  • United Family Services

Give Back to Jeff Gordon Children’s Hospital

The best gift you can give a child is your time. At Jeff Gordon Children’s Hospital, there are several ways you can volunteer to spend time with patients, from newborns to children up to 18 years old.

Our patients come from many backgrounds and have a variety of needs. If you volunteer, you could read a book, play video games or color. You could even surf the Internet with older patients in the teen computer room, or sit with them while they have an X-ray.

To volunteer, or for more details, call 704-403-1376.

Donate Money

For monetary donations, the NorthEast Foundation has established the “ELLA Fund” – Encourage, Laughter, Learning, Achieving. Money from this fund is used to meet current needs and buy items for the playroom, including books, games, software, toys and seasonal party supplies.

To donate to the ELLA Fund, contact the NorthEast Foundation.

Donate Gifts

Jeff Gordon Children’s Hospital welcomes donations for our patients and their families, as well as our pediatric areas and playrooms. We always are in need of a range of items, including electronics, board games, toys, clothing and video games.

View the donation wish list.

Donation Requirements

To prevent spreading germs, all donated items must be new and in original packaging. Donations must not have been played with by other children or put on display in a home or office.

Because our patients need rest, only a certain number of people can visit each day, including those who drop off donations. To deliver your donation in person, you must be 18 or older, in good health and schedule your visit at least two weeks in advance.

To schedule a time to drop off donations, call 704-403-3596 or email Angel Overcash.

Thanks for your kindness and support!

Contact Us:

704-403-3000
Ask First Advice Line:
740-403-1275 or 800-575-1275

Close