Children's Services

Devoted to Your Child's Health

Designed with children in mind, Jeff Gordon Children's Hospital at Carolinas HealthCare System NorthEast in Concord, NC, offers a peaceful, serene setting in which nature is the primary surrounding, with special touches that include a sculpture garden, aquariums, and the use of natural patterns and textures throughout.

Medical Services at Jeff Gordon Children’s Hospital

Jeff Gordon Children’s Hospital provides care close to home for pediatric patients from birth to age 18 in Cabarrus and surrounding counties. Services include:

  • Neonatal intensive care
  • Pediatric progressive care
  • Endoscopy and surgical services
  • The region’s only pediatric epilepsy monitoring unit
  • Certified Child Life specialists to provide education, support and activities
  • Pet therapy by certified dogs and volunteers
  • Specialized pediatric transport team for transferring patients to and from Jeff Gordon Children’s Hospital
  • Nationally accredited children’s advocacy center
  • Pediatric subspecialty care

Through our affiliation with Carolinas HealthCare System’s Levine Children’s Hospital in Charlotte, we also offer advanced pediatric services at eight specialty centers throughout the region: Ballantyne, Charlotte, Concord, Huntersville, Hickory, Gastonia, SouthPark and University. Our pediatric subspecialty services include:

  • Cardiology
  • Developmental and behavioral pediatrics
  • Endocrinology and diabetes
  • Gastroenterology and nutrition
  • Hematology and oncology
  • Neurology
  • Pulmonology
  • Surgery
  • Urology

Patient and Visitors Guidelines

Parents or guardians may visit 24 hours a day. Additional visitation guidelines include:

  • Children over the age of 4 may visit as long as they have no sign of illness and are supervised.
  • You and other visitors must wash your hands when you enter and leave the room to help prevent any spread of infection.

Preparing for Your Child’s Stay

Make sure to pack and bring a few comforts from home, such as a special stuffed toy, blanket, photo, or even CD. Also, please remember to bring:

  • List of your child's medications, including dosage and pharmacy information
  • Change for vending machines
  • Your child's insurance, Medicaid, and/or Social Security card

Being familiar with the surroundings may help reduce your child's anxiety and fear about their hospital stay. We offer hospital tours to give your child a chance to see places and faces before admission. If you would like to schedule a hospital tour, please call 704-403-3527.

Lodging and Dining Options

Cafeteria - Café 920

Our hospital cafeteria serves a wide variety of delicious and healthy foods.

  • Breakfast - 6:30 a.m. to 10 a.m.
  • Lunch - 11 a.m. to 1:30 p.m
  • Dinner - 4 p.m. to 6:30 p.m.
  • Snacks and drinks are available during the hours between meal services until 2:30 a.m.

Several restaurants are within walking distance from the Jeff Gordon Children's Hospital. Due to pedestrian safety crossing a four-lane road (Church Street), it may be safer to drive. In addition, the Carolina Mall is beside the hospital with a food court and two restaurants with seating inside. If you would like additional information regarding local restaurants, please let our staff know. We can provide a restaurant guide with local restaurant menus.


Several area hotels offer discounts on accommodations for out-of-town family members of Jeff Gordon Children's Hospital patients. Make sure to mention the affiliation with JGCH when making your reservation in order to take advantage of discounted rates. These hotels include:

Home-Towne Suites
3200 Cloverleaf Parkway, off Hwy 29 North

Econo Lodge
3100 Cloverleaf Parkway, off Hwy 29 North

Hampton Inn
612 Dickens Place, NE, off 1-85 Exit 60

Holiday Inn Express
2491 Wonder Drive, Northlight Plaza off I-85 Exit 60

Howard Johnson Inn
1601 US Hwy 29 N, just north of the hospital

Discounts will not apply on weekends when large special events are being held in the area such as NASCAR races at Lowe's Motor Speedway.

Gifts and Greetings

The Pink Pinafore Gift Shop is located just outside the second floor children's hospital elevator. The gift shop offers a variety of gifts, cards, balloons, sundries toys, and magazines. You will also find fresh flowers and plants, as well as silk floral arrangements.

Phone orders are accepted with a credit card and can be delivered to patients children in the hospital. Visa, MasterCard, Discover and American Express are accepted for phone orders. Credit cards, debit cards and personal checks are accepted in the gift shop.


  • Monday - Thursday 8:30 a.m. to 7 p.m.
  • Friday 8:30 a.m. to 5:30 p.m.
  • Saturday 10 a.m. to 3 p.m.
  • Sunday 12:30 p.m. to 4:30 p.m.

Phone: 704-403-1574

Well-wishers can send cards and gifts to the hospital for your child. These items should be addressed with the child's name and room number and sent to:

Jeff Gordon Children's Hospital
(Child’s Name)
(Child’s Room Number)
920 Church Street, North
Concord, NC 28025

Flowers and non-latex (mylar only) balloons are permitted in regular pediatric rooms. However, these items are not allowed in intensive care units. Flowers and mylar balloons are available in the Pink Pinafore Gift Shop.

Children's Advocacy Center

The award-winning Children's Advocacy Center at Carolinas HealthCare System NorthEast is an agency established to address the issues surrounding child physical and sexual abuse in Cabarrus County. Staff members assist children and strengthen families by providing child interviews and medical examinations with medical diagnosis, treatment and referral when appropriate by utilizing a multidisciplinary team approach to child abuse. This child-sensitive approach emphasizes early intervention, coordinated investigations and allied responses to this community problem. The Children's Advocacy Center is an accredited member of the National Children's Alliance.

Our area partners include:

  • Cabarrus Behavioral Healthcare
  • Cabarrus County Department of Social Services
  • Cabarrus County Sheriff's Office
  • Concord Police Department
  • Cabarrus County District Attorney's Office
  • Daymark Recovery Services
  • Kannapolis Police Department
  • NorthEast Psychiatric Services
  • United Family Services

Give Back to Jeff Gordon Children’s Hospital

The best gift you can give a child is simple – your time. At Jeff Gordon Children's Hospital, we have several volunteer opportunities for you to spend time with children ages 0-18. We have children of all ages, from a variety of backgrounds, with a variety of needs. If you could read a book, play a video game, or even color with a child, your time would be valued and appreciated. Perhaps you could sit with them while they have an X-ray, or surf the Internet with a teenager in the teen computer room. For more information about volunteering, call 704-403-1376.

Many people and area groups would like to donate materials to Jeff Gordon Children's Hospital's pediatric areas and playrooms. We are happy to accept donations. Since our patients are sick, there are some guidelines for donations:

  • All items must be new.
  • Make sure that there are no small parts as they could be choking hazards.

NorthEast Foundation has established the "E.L.L.A. Fund" – Encourage, Laughter, Learning, Achieving. Monetary donations to this fund will be administered by the Child Life specialists to purchase needed items for the playroom, including books, games, software, toys, holiday and seasonal party supplies, and any other current needs. To donate to the ELLA Fund, please contact the NorthEast Foundation.

Contact Us:

Ask First Advice Line:
740-403-1275 or 800-575-1275