Carolinas HealthCare System
Location and Hours

Billing and Insurance

NorthEast Plastic and Reconstructive Surgery accepts most major insurance carriers and will assist you in filing claims for healthcare services. Should you have any questions about any insurance or billing issues, please call our office during normal business hours. (8 a.m. - 5 p.m., Monday - Friday.)

Co-payments, deductibles and co-insurance amounts are due at the time of service. We accept cash, personal checks, Visa, MasterCard and Discover cards. Once your insurance has responded, any remaining amount you owe will be billed to you at your home address. Please remit any payment due within 30 days. If you need to make special arrangements concerning your bill, please call the office prior to your appointment.

If you have questions about a bill you have received, please call 704-403-7800.

Most private insurance companies are accepted. Please remember to bring your insurance cards to each visit so we may file your insurance properly.

Payment Policy
We request that full payment or co-payment, if applicable, for all office visits, services and related tests is made at the time services are rendered. Please remember that payment of medical services is your responsibility and the agreement with your insurance company to pay medical costs is a contract between you and that company. If your medical procedure is not covered by insurance, payment in full is expected prior to the date of surgery.

Insurance claims will be filed for most office and hospital surgical procedures. Patient deductibles and co-payments however, are due at the time of service. Patients will then be billed any remaining balance after the insurance company payment is received by our practice. We welcome any questions you may have about our fees or insurance system.

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