When minutes can mean the difference between life and death, look to Carolinas HealthCare System’s MedCenter Air for fast, reliable, emergency and critical care patient transport services.
With our fleet of jets, planes, helicopters and ambulances, MedCenter Air offers rapid patient transport and support for EMS responders throughout the region. Our custom-equipped vehicles serve as mobile critical care units for medical facilities, EMS providers, insurance companies, managed-care organizations and the public. We meet strict accreditation standards set by the Commission on Accreditation of Medical Transport Systems (PDF)
MedCenter Air operates three helicopter bases that serve North and South Carolina. Located in Concord, Hickory and Rock Hill, the bases are open 24 hours a day, 365 days a year. Our custom American Eurocopter EC135 P2+ helicopters operate within a 150-mile radius of each base and are equipped to make scene and inter-facility responses. All are equipped with the following:
Additionally, our crew’s capabilities are extensive:
Additionally, our highly qualified crew must meet rigorous requirements:
A web-based GPS location tool helps our dispatch team find you using Global Positioning System coordinates.
MedCenter Air offers national and international transport capabilities through four fixed-wing aircraft. Our staff is available 24 hours a day for emergencies and scheduled patient transports. We operate two King Air B200 turboprop planes and two Cessna Citation jets. Learn more about our aircraft and capabilities.
Each crew member:
MedCenter Air uses specialty care and critical care ambulances for patient transports throughout the region. Our critical care transport ambulances are based in Charlotte, Concord, Hickory, Huntersville, Kannapolis and Monroe, NC, as well as Rock Hill, SC.
Our specialized staff includes emergency medical technicians, paramedics, nurses and respiratory therapists. Our paramedics have at least three years of EMS experience and are trained in critical care ground transport.
MedCenter Air’s neonatal and pediatric specialty team consists of registered nurses and registered respiratory therapists. Each has extensive training in neonatal transport using our aircraft and ambulances.
Learn more about our communications center, helicopter landing zone guidelines, outreach program and online tools and resources.
For more information, call us at 800-421-9195 or 704-512-7941. Or, email us.