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As one of the leading healthcare systems in the nation, Carolinas HealthCare System helps companies maintain a healthy, productive workforce through its Employee Assistance Program (EAP).

FOR EMPLOYEES: Find out more here.



Questions about EAP?
Call 704-355-5021,
Email Us


What is an EAP?  

An Employee Assistance Program (EAP) is a program of support services offered by companies to their employees. Professional counselors throughout Carolinas HealthCare System’s behavioral health services help employees address substance abuse and alcohol abuse issues, as well as mental health, marital, financial and family troubles. Carolinas HealthCare System provides confidential counseling, comprehensive assessments, and prevention and wellness advice that is free to employees. Have questions about our Employee Assistance Program? Check out our FAQ (PDF).

All of our EAP counselors and providers hold master’s or doctorate degrees. Some have additional credentials, including:

  • Certified Employee Assistance Professional
  • Licensed Employee Assistance Professional 
  • Certified Substance Abuse Counselor
  • National Certified Counselor
  • Licensed Professional Counselor

Administrative Office Locations for Carolinas HealthCare System EAP

Employee Assistance Program-Charlotte
720 East Blvd.
Charlotte, NC 28203

Employee Assistance Program-Concord
380 Copperfield Blvd.
Concord, NC 28025

Employee Assistance Program-Union
2202-D W. Roosevelt Blvd.
Monroe, NC 28110

Employee Assistance Program-Shelby
809 N. Lafayette St., suite E
Shelby, NC 28150

Employee Assistance Program-Charleston
125 Doughty St., suite 530
Charleston, SC 29403

For Healthcare Providers

If you’re looking to expand your practice while providing EAP services, call 704-355-5021 or 800-384-1097