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Patient & Visitor Alert: Because flu cases are on the rise, starting January 12, children 12 and younger will be restricted from visiting hospitals and certain inpatient facilities throughout Carolinas HealthCare System. Learn more.

2001 Vail Avenue | Charlotte, NC 28207
Phone: 704-304-5000

Carolinas Medical Center-Mercy (CMC-Mercy) is one of two Carolinas Medical Center (CMC) locations and is 1.3 miles from CMC.

For more than 100 years, CMC-Mercy has treated patients with a special combination of human compassion and leading-edge expertise. CMC-Mercy is a full-service community hospital, specializing in the care of seniors and in complex foot and ankle surgery, hip and knee surgery, bariatric surgery and women’s pelvic health.

Contact Information

CMC-Mercy
2001 Vail Avenue
Charlotte, NC 28207
Phone: 704-304-5000

Carolinas Medical Center
1000 Blythe Boulevard
Charlotte, NC 28203
Phone: 704-355-2000

Public Notice: Magnet Recognition Program Site Visit

Carolinas Medical Center was designated as a Magnet organization in 2013 by the ANCC Magnet Recognition Program®. This prestigious designation recognizes excellence in nursing services. In February 2018, Carolinas Medical Center is applying for redesignation. Patients, family members, staff, and interested parties who would like to provide comments are encouraged to do so. Anyone may send comments via e-mail, and direct mail. All comments received by phone must be followed up in writing to the Magnet Program Office. Learn more.

Visiting Hours

At Carolinas Medical Center-Mercy, we understand that your family and friends are important to you and your well-being. With the exception of the Intensive Care Unit (ICU), daily visiting hours at CMC-Mercy are open. For the ICU, visitors are permitted at all times except between the hours of 6 p.m. and 8 p.m.

Maps and Directions

Directions to Carolinas Medical Center-Mercy:

Carolinas Medical Center-Mercy Patient Guide

Are you going to be our patient? Please take a look at our online Patient Guide.

Medical Services

Carolinas Medical Center-Mercy is committed to providing advanced, personalized medical care to our community so you don't have to travel far for your healthcare needs. Learn more about our medical services.

Lodging and Dining

Carolinas Medical Center-Mercy has a cafeteria if you need a “fuel” break for yourself. If you need to spend the night, we have a handy list of lodging options. Learn more.

Gifts and Greetings

Our gift shop has all kinds of items if you need a little something to brighten your day or the day of your loved one in the hospital. Learn more.

Spiritual Care and Education

Sometimes we need a little extra support and spiritual comforting that only a chaplain can provide. Learn more.

Visitors Guide

Access a handy list of hospital phone numbers and general information you may need when visiting our hospital.

Volunteering

Are you looking for ways to give? Volunteering at the hospital is a rewarding experience. We couldn’t do without our volunteers. Find out how you can become involved.

Contact Us

CALL 704-304-5000

 

In an Emergency

CALL 911

 
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