Carolinas HealthCare System
Children's Urgent Care
Children's Services
Children's Services

Pediatric Emergency Care

The Children's Emergency Department is open 24-hours and is located at Carolinas Medical Center next to the main emergency department. It is accessed through a separate entrance and children and their families are cared for in a specialized area.

Why use our Children's Emergency Department:

  • Available 24 hours, the region's first
  • Children have a separate family friendly waiting area
  • There is a pediatric focus through the continuum of care
  • Board certified emergency medicine specialists are always on duty
  • Pediatric sub-specialists are available 24 hours a day
  • All staff are specially trained in the developmentally appropriate management of pediatric conditions
  • Child life specialists are available to focus on the emotional needs of the child
  • The department is child friendly and family-centered
  • Pain management is a priority
  • State-of-the-art facilities and pediatric-sized equipment allow excellent patient care.
  • An ill or injured parent is often able to be seen with the child, avoiding separation
  • Easy to access transport system designed to meet your patient's individual needs

Carolinas HealthCare System NorthEast Emergency Care Center (ECC)

Carolinas HealthCare System NorthEast is home to an Emergency Care Center (ECC) that provides the highest level of trauma care (Level III) 24 hours, 7 days a week. 

Phone number: 704-403-1617
Department fax: 704-403-1655
Poison Center: 800-222-1222

Carolinas Poison Center

Poison Center: 800-222-1222, available 24 hours a day
Charlotte and Mecklenburg residents: 704-355-4000

If your child has come into close contact - either through the skin, eyes or mouth - with something that may be poisonous, call us immediately. Our Poison Center is available 24 hours a day, seven days a week at 1-800-222-1222; Charlotte and Mecklenburg County residents can call the local emergency line at 704-355-4000. We can help determine whether or not your child is in danger and advise you about what to do next.

Carolinas HealthCare Children’s Urgent Care 

Illness and accidents are never convenient and sometimes the emergency room is more than you need. Carolinas HealthCare Children's Urgent Care has a board-certified pediatrician on staff at all times dedicated to caring for children. Our warm, friendly atmosphere and caring staff provide a welcoming environment for children 18 and under.

Carolinas HealthCare Children's Urgent Care - Cotswold
: 231 S. Sharon Amity Road, Charlotte, NC 28211
Phone: 704-304-6400
Open: 10 am - 10 pm, 7 days a week (No appointment needed) 

Carolinas HealthCare Children's Urgent Care - Blakeney
: 6025 Blakeney Park Drive, Suite 100, Charlotte, NC 28277
Phone: 704-667-4480
Open: 10 am - 10 pm, 7 days a week (No appointment needed)

Carolinas HealthCare Children's Urgent Care - Union
: 3193 W Hwy 74, Monroe, NC 28110
Phone: 704-698-4089
Open: 10 am - 10 pm, 7 days a week (No appointment needed)

Our services include care for: 

  • General pediatric illnesses, such as sore throats, earaches, bronchitis, colds and flu, fever and upset stomach
  • Sprains, strains and fracture care
  • Lacerations and burns
  • Physicals for school, sports and camp
  • Assistance in selecting a pediatrician 

Neonatal/Pediatric Transportation

MedCenter Air offers specialized neonatal and pediatric transport services 24 hours a day, seven days a week. Each transport team consists of a registered nurse and a respiratory therapist who are specially trained and experienced in working with children. Patients may be transported by ambulance, helicopter or fixed wing aircraft. For more information, visit MedCenter Air.

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