Carolinas HealthCare System
Location and Hours

Billing and Insurance

Carolina Internal Medicine, located in Concord, NC, accepts most major insurance carriers and will assist you in filing claims for health care services. Should you have any questions about any insurance or billing issues, please contact Physician Network Billing at 704-789-7900.

Fees

Co-payments, deductibles and co-insurance amounts are due at the time of service. We accept cash, personal checks, Visa, MasterCard and Discover cards. When your insurance has responded, any remaining amount you owe will be billed to you at your home address. Please remit any payment due within 30 days. If you should need to make special arrangements concerning your bill, please call the office prior to your appointment.

Insurance

Medicare, Medicaid, and most private insurance companies are accepted. Please remember to bring your insurance cards to each visit so we may file your insurance properly. For insurance providers with which we are not contracted, you will be given a copy of services and charges to file with your insurance claim form. However, as always, it is your responsibility to know your terms and coverage for your own insurance contract as providers are too numerous and varied for our staff to know all details of all available plans.

Medicare & Medicaid

If your health insurance is provided through Medicare or Medicaid, you will be asked to show your card at each visit. As you're aware, eligibility is determined on a monthly basis. In some cases, the situation changes each month so it's important that we have updated and current information for each visit.

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