Diverse patient bases may have diverse health concerns, and we have the resources to help meet those needs in a culturally competent way. In every encounter with every patient, Carolinas HealthCare System staff and providers strive to provide a positive experience that ensures patient safety, quality care and excellent customer service.

We use a team-based approach to personalize care, making Carolinas HealthCare System services and locations easier to navigate and understand. Find out more about the support structure of our effort.

Language Services

Our professional medical interpreters are culturally competent and interact with patients and medical professionals every day. All our care locations can provide interpreting services in-person or over the phone, 24 hours a day, seven days a week. Ask your care provider for an interpreter when you schedule a medical appointment.

Spiritual Care and Education

Our Spiritual Care Department practices and promotes a holistic approach to care, with an emphasis on the emotional and spiritual aspects of healing for patients and families of all faiths. Staff chaplains are on call 24 hours a day for all patients and families, and interfaith worship services are offered regularly at each hospital. Hospital chapels also are open for private prayer and meditation.

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