One Mission

Purposeful Innovation: An Online Community of Inventors

More than 700 ideas

In early 2012, Carolinas HealthCare System teamed up with Edison Nation to form an online community of inventors called Edison Nation Medical. The motivation was to encourage medical innovations and streamlined procedures that could enhance the patient experience and/or reduce costs.

Ideas submitted online are evaluated by a team of experts on an ongoing basis. In the first year, more than 1,400 people signed up to participate and more than 700 ideas were submitted for evaluation.

In an effort to stay ahead of the data and analytics curve during 2012, an innovative group called DA2 was formed. DA2 personnel integrate clinical, financial and other data to enhance performance and predict outcomes.

For example, DA2 researchers found that elderly patients most often require re-admission because of a lack of adherence to oral medication regimens. When one home health agency was found to be doing a better job of patient education, its process was adopted at other care locations. The result was a measurable drop in patient re-admissions.

Carolinas HealthCare System Wait Times

Another important DA2 study in 2012 focused on reducing wait times at various emergency departments. Researchers reviewed such factors as patient severity, diagnosis, time-of-day, day-of-week and other factors. Aided by a new predictive algorithm, wait times can now be calculated more accurately for 14 emergency departments and 21 urgent care centers in the Charlotte region. Related information is shared online and via smart phone applications.

These examples illustrate a shared commitment to achieving a single vital mission: responding rapidly and effectively to patient needs that are constantly evolving, through purposeful innovation and transformational change.