In response to a continuing statewide reduction in behavioral health services, Carolinas HealthCare System instituted a number of measures to better serve patients. Accessibility was enhanced by providing virtual psychiatric consultations to patients who presented at any of seven Charlotte-area emergency departments for treatment. The new procedure was pioneered by staff counselors and psychiatrists based at CMC-Randolph.
Access to services was also enhanced during 2012 by the completion of plans for a new $36 million behavioral health hospital in Davidson, NC. This single-story, 67,000-square-foot hospital will serve a broad range of patients experiencing chronic mental health disorders or acute, episodic needs. It will comprise 66 inpatient beds and also offer outpatient services, with a strong emphasis on preventive care.