Virtual Visit

24/7 care from your phone,
tablet or computer.






You don't need an appointment.
Just a connection.

When you need to find care, let us bring a medical professional to you. From your phone, tablet or computer, at home or work, now it's never been easier for patients in North Carolina to access the expertise of our system. Connect within minutes (through Wi-Fi or your 3G or 4G cellular connection). Get a diagnosis or a prescription from a medical professional who has seamless access to your electronic medical record. All in one 10–minute session.

Sign Up

Sign up as a Carolinas HealthCare System Virtual Visit member.

Log in

Log in to our secure site. Choose a provider from our waiting room.

Tell us about yourself

Answer a few questions about the reason for your visit.

Visit with a medical professional

Then talk one-on-one with one of our medical professionals in minutes.

Take a tour of Virtual Visit (5:30)

A Virtual Visit is for you, if you are:

- In North Carolina at time of service with a valid photo ID

- Experiencing conditions like:

  • Seasonal allergies
  • Cold, cough, bronchitis and flu
  • Sinus and upper respiratory infections
  • Conjunctivitis/pink eye
  • Skin conditions
  • Lower back pain
  • Urinary tract infections

Who can use it

- Patients who are physically located in North Carolina at the time of the Virtual Visit

If you need emergency care, call 911.

Questions about Virtual Visit? Call 855-438-0010.