Carolinas HealthCare System

As your child's primary advocate, you know how important it is for you to be knowledgeable about his or her health. Sometimes the volume of information regarding healthcare can be overwhelming, especially because it isn't the only thing you have to take care of.

Some Useful Tips for Getting Organized

Here are some tips that other parents have found helpful in preparing to manage their children's healthcare:

  • Keep a journal, three-ring binder or some other filing system to organize your child’s healthcare records
  • Create a contact sheet to keep important names and telephone numbers at your fingertips
  • Organize financial information into categories and label them for easy reference
  • Understand your insurance plan, benefits and coverage plus any special guidelines you must follow
  • Keep thorough records of medical bills and payments to ensure proper payment
  • Learn your way around the building
  • Know your caregivers’ names and write down what they say
  • Write down any questions you may have to help you remember them
  • Make written lists to help you keep track of important issues
  • Be proactive about financial matters
  • Share research information with your child’s primary physician
  • Ask for help if you feel overwhelmed
  • Get help from friends, support groups and counselors

Write Down Everything!

Make written notes about phone calls and conversations and include the date of the conversation, who you spoke with, important details, their fax number and their follow-up telephone number. You can’t remember everything so use these helpful conversation logs to help you recall details when you need them.