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Telehealth LCI Awareness 2016 Console

Click here to go to CHS Web Form Log In Page

During Business Hours – Inbound
704-512-3961

Thank you for calling Levine Cancer Institute, are you a:

1 - Current Levine Cancer Institute Patient?

Warm transfer to LCI Access Center 980-442-2000

2 - Caregiver of a current Levine Cancer Institute Patient?

Warm transfer to LCI Access Center 980-442-2000

3 - Looking to schedule a New Patient Appointment?

Fill out New Patient form

AND

Warm transfer to LCI Access Center 980-442-2000

4 - Caregiver looking to schedule a new patient appointment for a family member or friend

Fill out Caregiver of New Patient form

AND

Warm transfer to LCI Access Center 980-442-2000

5 - Calling about a misc. cancer question

Fill out Other Misc. Requests form

AND

Let person know that someone will be in touch with them within 2 business days

After Business Hours – Inbound
704-512-3961

Thank you for calling Levine Cancer Institute, are you a:

1 - Current Levine Cancer Institute Patient?

Fill out Current Patient form

AND

Let patient know that someone will be back in touch with them within 24 hours on business days, 72 hours on non-business days

2 - Caregiver of a current Levine Cancer Institute Patient?

Fill out Caregiver of Current Patient form

AND

Let patient know that someone will be back in touch with them within 24 hours on business days, 72 hours on non-business days

3 - Looking to schedule a New Patient Appointment?

Fill out New Patient form

AND

Let patient know to call back during business hours (Monday to Friday, 8AM to 5PM) as they will need to provide additional information and answer a series of questions that should take around 15-20 minutes of their time. Please ask them to have insurance and patient health history information ready at that time. Please have them call back at 980-442-2000.

4 - Caregiver looking to schedule a new patient appointment for a family member or friend

Fill out Caregiver of New Patient form

AND

Let patient know to call back during business hours (Monday to Friday, 8AM to 5PM) as they will need to provide additional information and answer a series of questions that should take around 15-20 minutes of their time. Please ask them to have insurance and patient health history information ready at that time. Please have them call back at 980-442-2000.

5 - Calling about a misc. cancer question

Fill out Other Misc. Requests form

AND

Let person know that someone will be in touch with them within 2 business days

DURING BUSINESS HOURS ONLY! – Outbound

* Please note: If person does not answer the phone, leave them a message letting them know that someone from Carolinas HealthCare System called in regards to a form that they filled out on our website and to call back at 704-512-3961.

Thank you for contacting Levine Cancer Institute, are you a:

1 - Current Levine Cancer Institute Patient

Warm transfer to LCI Access Center 980-442-2000

2 - Caregiver of a current Levine Cancer Institute Patient

Warm transfer to LCI Access Center 980-442-2000

3 - Looking to schedule a New Patient Appointment

Warm transfer to LCI Access Center 980-442-2000

4 - Caregiver looking to schedule a new patient appointment for a family member or friend

Warm transfer to LCI Access Center 980-442-2000

5 - Calling about a misc. cancer question

Fill out Other Misc. Requests form

AND

Let person know that someone will be in touch with them within 2 business days

Click To Call - During Business Hours 704-512-2512

Thank you for calling Levine Cancer Institute, are you a:

1 - Current Levine Cancer Institute Patient?

Warm transfer to LCI Access Center 704-512-2512

2 - Caregiver of a current Levine Cancer Institute Patient?

Warm transfer to LCI Access Center 704-512-2512

3 - Looking to schedule a New Patient Appointment?

Fill out New Patient form

AND

Warm transfer to LCI Access Center 704-512-2512

4 - Caregiver looking to schedule a new patient appointment for a family member or friend

Fill out Caregiver of New Patient form

AND

Warm transfer to LCI Access Center 704-512-2512

5 - Calling about a misc. cancer question

Fill out Other Misc. Requests form

AND

Let person know that someone will be in touch with them within 2 business days

Click To Call - After Hours 704-512-2512

Thank you for calling Levine Cancer Institute, are you a:

1 - Current Levine Cancer Institute Patient?

Fill out Current Patient form

AND

Let patient know that someone will be back in touch with them within 24 hours on business days, 72 hours on non-business days

2 - Caregiver of a current Levine Cancer Institute Patient?

Fill out Caregiver of Current Patient form

AND

Let patient know that someone will be back in touch with them within 24 hours on business days, 72 hours on non-business days

3 - Looking to schedule a New Patient Appointment?

Fill out New Patient form

AND

Let patient know to call back during business hours (Monday to Friday, 8AM to 5PM) as they will need to provide additional information and answer a series of questions that should take around 15-20 minutes of their time. Please ask them to have insurance and patient health history information ready at that time. Please have them call back at 704-512-2512.

4 - Caregiver looking to schedule a new patient appointment for a family member or friend

Fill out Caregiver of New Patient form

AND

Let patient know to call back during business hours (Monday to Friday, 8AM to 5PM) as they will need to provide additional information and answer a series of questions that should take around 15-20 minutes of their time. Please ask them to have insurance and patient health history information ready at that time. Please have them call back at 704-512-2512.

5 - Calling about a misc. cancer question

Fill out Other Misc. Requests form

AND

Let person know that someone will be in touch with them within 2 business days