Patient & Visitor Alert: Because flu cases are on the rise, starting February 24, children 12 and younger
will be restricted from visiting hospitals and certain inpatient facilities throughout Carolinas HealthCare System. Learn more.

Carolinas HealthCare System

URAC Accredited

Contact Information
888-835-0063 (toll free) or

CHS Specialty Pharmacy Service at CarolinaCARE

From Our Patients

What are specialty pharmacy medicines? How do I know which prescription to send in?

The types of medicines at the specialty pharmacy are unique. They are not found at your local retail drugstore. They cost more to make and provide. Some also require specialty clinical support. At CHS Specialty Pharmacy Service at CarolinaCARE our focus is on you. We work with your doctor’s office to choose the best pharmacy to get your medicine to you at the lowest cost.

What exactly does CHS Specialty Pharmacy Service at CarolinaCARE Service do?

Once we get the order from your doctor, our team searches for the best low-cost way to fill the order. Then we call the doctor’s office, letting them know how your prescription is being filled. If we can fill it through our pharmacy group, we will. If not, the prescription is sent to another pharmacy to fill. We will let you and your doctor know where it will be filled.

We work with medicine companies and some charities to help with your co-pay. We also work within Carolinas HealthCare System so you get the very best support. We will tell you all of the choices you have to get your prescription filled. Your prescription is not sent to be filled until you know your choices.  We talk with you and your doctor to make sure each person knows the plan for getting your medicine. You are not charged for the medicine or any co-pay until you know all of your choices.

I still have questions about CHS Specialty Pharmacy Service at CarolinaCARE?

Please call us at 888-835-0063 with any questions you have. You can also call your doctor.