Mission
The mission of Carolinas HealthCare System's Employee Assistance Program (EAP) is to help employees and family members confront and eventually overcome personal problems, thereby restoring them to a higher level of functioning. We believe that healthy, satisfied employees are the foundation of a productive, thriving organization.

Features

• Confidential counseling services
• Trained, certified counselors
• 24-hour Call Center providing confidential screenings, referrals and information
• Critical Incident Stress Debriefing (CISD)
• Access to 24-hour service and a toll free number
• Account manager assigned to your company or organization
• Employee orientation to EAP
• Confidential assessment, referral and short-term counseling (up to 6 sessions per employee and his/her immediate family)
• Health and wellness educational seminars
• Monitoring/monthly follow-up (to 12 months) for substance abuse clients
• Quarterly utilization reports

The Employee Assistance Program is a confidential service provided at no cost to the employees of member companies. EAP provides certified counselors who administer assessment and brief therapy to employees who want help with a variety of personal and work-related issues such as stress, parenting concerns, grief, alcohol/drug use, family problems, financial concerns, and work-related problems.

Our EAP Counselors are masters-level clinicians who are Certified Employee Assistance Professionals. Many hold additional licenses or certifications including: Certified Substance Abuse Counselor (CSAC); National Certified Counselor (NCC); Licensed Professional Counselor (LPC); Licensed Clinical Social Worker (LCSW).

EAP is a good investment for companies interested in maintaining a healthy and productive workforce. Often, a few sessions with an EAP counselor in a professional, confidential, and safe setting will help an employee begin to work through his/her problems. If additional treatment is needed, the EAP counselor can recommend further treatment options.

EAP counselors are available to help employees understand how their insurance coverage can be applied to additional counseling/treatment.

As a member of the Behavioral Health Centers of Carolinas HealthCare System, the Employee Assistance Program has access to all the services of Carolinas HealthCare System including the 24-hour Call Center, staffed by masters-level mental health professionals and registered nurses.

To learn more about how Carolinas HealthCare System's Employee Assistance Program can help your business, call us today at 704-355-5021/ toll-free 1-800-384-1097 or email BHC@CarolinasHealthCare.org.

Employee Assistance Program - Charlotte, 720 East Blvd, Charlotte, NC 28203

Employee Assistance Program-Union, 211 North Main St. Monroe, NC 28112

For the 24-Hour Behavioral Health Call Center, call 704-444-2400 or 1-800-418-2065.