Carolinas HealthCare System

Patient Experience

The experience of patients and their families is a crucial component of the healing process. At Carolinas HealthCare System, our patients are at the center of everything we do. With every interaction, we strive to elevate the level of world-class care our patients receive.

We listen to our patients and their families and strive to meet their needs by providing patient-centered care that keeps you safe, promotes your healing, and includes, informs and inspires you. We realize that healthcare is complex, but our team-based approach and commitment to superior, personalized care help make Carolinas HealthCare System easier for patients to navigate and understand.

In everything we do, our overarching goal is to provide seamless access to coordinated, high quality healthcare that is closer to where our patients live. By being proactive and compassionate caregivers, we are able to provide an experience that ensures patient safety, quality care and excellent customer service.

Tell us about your patient experience!

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