Issue 5 – October 2014
As many of you know, my wife Eileen and I recently sent our first child off to college, so I have been in a state of reflection as we begin a new life chapter. While each of us realize that our children change, grow and move on to other phases of their development – such as leaving for school, the military or other paths – there are often moments when we wish that things could remain the same.
In healthcare, while we are accustomed to change, the speed of which we have experienced lately makes some yearn for the status quo.
Fortunately, many of you are helping our organization transform since the status quo is no longer a viable option. As our leaders have well-articulated, we are facing intense pressure to reduce costs while improving quality, outcomes and customer service.
We have a clear strategy of how to adapt to the changes, and to date have done a good job of managing our resources with an eye toward efficiency and transformation to a fully patient-centered model of care. While you’ll read many examples in this issue, I want to underscore a few key areas of transformation in action:
The examples are not simply mid-course corrections or temporary solutions. We have strategically responded to ensure we can hold fast to our mission while meeting the long-term needs of our communities.
So while change can bring uncertainty, it also is energizing to glimpse the possibilities ahead – much like a young person embarking upon a new life endeavor after high school.
Lastly, if you did not have an opportunity to attend our Physician eTown Hall forum – featuring John Barkley, MD and Scott Lindblom, MD – a recording is available for viewing on our Physician Connect intranet site. During this presentation, we discussed real-world examples of one of our System’s strategic priorities, Integrated System of Care. The last half of event was dedicated to our physician community who sent in questions that our panel addressed.
Thank you for joining our dialogue that evening. And thank you for the sacrifices you continue to make daily on behalf of our patients and communities.