Last month, I was fortunate to moderate a virtual eTown Hall webcast with four of our physician colleagues. The setting was a bit unusual for your average doctor. We broadcast live from a windowless recording studio in front of bright lights and cameras. We could not “see” the many guests who were watching our presentations from their computers at locations throughout the region. For the open forum part of the event, attendees e-mailed their questions to us, so that we could address them promptly while still “on the air.”
Welcome to the modern world of physician and provider engagement. We want to engage with you, and need to do so in a manner that is not simply convenient for us, but convenient for you. After all, you are the ones who stay so busy juggling the demands of patient care and family life.
We recognize that relationships require work. As such, the Carolinas HealthCare System physician and provider leadership team is working hard to strengthen relationships within our medical community. This is a big challenge – to say the least – when there are literally thousands of us working at hundreds of different locations in several states. That is why we’re using technology – through our eTown Hall webcasts – to communicate more effectively. We want to update you on top System initiatives and, most importantly, hear from you during the open forum part of the event. Stay tuned for future virtual eTown Hall forums later this year.
Technology, of course, is not limited to internal communications. It is also being used to build better relationships with our patients so we can improve our care for them beyond our walls.
Technology is an integral part of keeping our large footprint integrated and ensuring that every patient – no matter where they live – is connected with the System. Not only does our EMR system connect their health records, but telemedicine and other virtual platforms enhance our capabilities for timely diagnosis and treatment.
Of course, many people are fearful that the ultimate impact of this reliance on technology will be a reduction in meaningful personal interaction. I would highlight the flipside, however, which is that a faster exchange of information often allows physicians to develop a more meaningful dialogue with their patients.
Thank you for participating in our quest to build meaningful relationships not only with our patients, but one another.
As always, I am grateful for all that you do for our patients, colleagues and community.
Lowering 30-day readmissions is the number-one quality and patient goal of the System. Helping patients who often have multiple chronic conditions understand how critical it is to pay attention to care instructions and lifestyle choices helps address the issue of readmission.
The 4th International Workshop for Glycosylation Defects in Muscular Dystrophy took place in Charlotte April 16-17, 2015. Twenty-one speakers, representing four countries and 10 states in the US, presented their latest research from the perspectives of top scientists and clinicians in the field of muscular dystrophy.
They say that time heals all wounds. Often it’s the medical innovations that come with that time that make the biggest differences. No one knows that better than the interventional cardiologists at Sanger Heart & Vascular Institute.
Carolinas HealthCare System is now making convenient, 24/7 medical care available to almost everyone in North Carolina. The System has expanded eligibility for its Virtual Visit service, and patients no longer need to have a Carolinas HealthCare System provider to take advantage of it.
To ensure patients have the right care at the right time in an optimal environment, the daily management of patient flow and standardized care protocols are being adjusted in Care Redesign.
Sepsis is the body’s overwhelming reaction to an acute infection. It is more common than heart attack and more harmful than stroke, killing one person every two minutes. Providing care for these patients is a priority at Carolinas HealthCare System.
In an effort to help patients have a greater sense of ownership of their health, Carolinas HealthCare System, including Ambulatory and Radiology, will begin offering OpenNotes through MyCarolinas on September 1.
In less than four months, Carolinas HealthCare System will implement ICD-10, the new classification system that has been expanded to capture a higher degree of specificity. As a physician, here are the top-10 things you need to know about it.
Team Rubicon’s mission is to unite the skills and experiences of military veterans with first responders to rapidly deploy emergency response teams where needed.
Dr. Brent Matthews was recently recognized with a Lifetime Achievement Award for his contributions to research focused on abdominal wall reconstruction.