Carolinas HealthCare System

Volunteers are critical members of the hospital team.  We hope that through our volunteer program, you will discover that your skills, enthusiasm and experience make a difference in our ability to deliver quality healthcare. In return for your valuable service, we are pleased to offer you a chance to do meaningful and important work, make new friends, see new faces, participate in special programs and projects, and receive recognition for your efforts.

Carolinas Medical Center-Mercy combines a high level of professionalism and technology with the equally important human touch. And that's where your volunteer spirit can be of help. You can be a healing, high-touch presence at work in a high-tech environment. You can help alleviate the natural fears and apprehensions of the patient and family with your courteous and helpful service. You can help reduce isolation and stress of being hospitalized by delivering mail or flowers to a patient, filling a water pitcher, escorting a family member to the appropriate area, running errands or performing clerical duties for the staff.

If you are interested in becoming a healthcare volunteer, please fill out an application.

Teen Volunteer Program

Carolinas Medical Center-Mercy offers a comprehensive Summer Teen Volunteer Program for high school students ages 15-18. The program’s focus is to provide students with education and experience in a hospital setting through volunteer service and informative learning sessions. Volunteers provide non-clinical support, and there are a variety of volunteer opportunities throughout the hospital, from delivering sterile equipment to various units, providing directions and/or escorting patients and visitors, assisting with clerical work, playing the lobby piano, and more. Educational learning sessions give students the opportunity to connect with health care professionals and explore a broad variety of hospital specialties.

Steps to becoming a Teen Volunteer:

  • Applications are accepted Jan. 1 through March 1. No late applications will be accepted. Each application includes two teacher references and an essay. We also require a background check of all applicants.
  • Acceptable applicants will be notified and scheduled for interviews March 1 through April 1.
  • If selected, you will attend a three-hour orientation before volunteering in the hospital.
  • Volunteers will need health clearance from Teammate Health and will be required to present a copy of their vaccinations, a health history form, and documentation of the first of two TB skin tests before clearance will be given.

For more information, please contact 704-304-5806 or email Volunteer Services

Contact Us

CALL 704-304-5806 or email

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