Carolinas HealthCare System

Heart Success

CHS is at the forefront of creating and investing in a chronic disease management program. Heart Success is a unique initiative and phased plan developed in response to the recognized need to standardize and optimize the care of the heart failure patients.

Heart Success is intended to empower patients and providers to change a disease that is considered progressive and fatal. Following a hospital discharge, the Heart Success program serves as a tool to transition the patient from the acute care setting (high risk transition point). The program is designed to:

  • Engage patients and their families more effectively to help patients adhere to physician direction such as diet and medication
  • Reduce the variations in care
  • Identify better ways to manage high risk patients while and improving general patient outcomes
  • Identify and provide appropriate resources and tools for CHS doctors care for "complex" patients
  • Identify and devise solutions for gaps in the continuum of care

In the first five months of operation, more than 175 patients were introduced to the Heart Success program by the inpatient nurse navigator. Without this program, the patients would have been discharged from the hospital without receiving any of the heart failure-specific resources that are designed to improve the patient's quality of life to and to reduce their chance of readmission.

From the third quarter of 2011 to the first quarter of 2012, the 30-day readmission rates at Carolinas HealthCare System's Carolinas Medical Center decreased from 19.7 percent to 11.4 percent.

To learn more about Heart Success and other support groups available through Sanger Heart & Vascular Institute, please visit out Support Groups page.

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