Welcome to Medical Staff Services at Carolinas Healthcare System. Medical Staff Services strives to provide credentialing services to the medical staff and allied health professionals in a professional and timely manner.
Please watch our video to learn more about our paperless centralized verification process for completing payer enrollment and clinical privilege requests.
Through our Centralized Verification Office (CVO) we have established a uniform application which collects information for both clinical privileges and payer enrollment that includes commercial managed care and government payers. Due to the time-sensitivity of this information and levels of approval, it is imperative that you submit your application with all supporting documents within 10 days to avoid potential delays in your scheduled start date. Once you have exceeded 10 days we will work with your onboarding team to identify a new start date which may interfere with previously established contractual expectations.
To ensure that you receive the needed support you will be assigned a personal Intake Coordinator who will partner with you in document and data collection, and a Credentialing Specialist who will perform all of the needed research on your behalf for both Initial Appointment and Reappointment. Overall, our efficient credentialing process occurs in three phases which include:
Medical Staff Services
During business hours
HOSPITAL PRIVILEGE VERIFICATION
To access the NAMSS PASS™ visit NAMSS PASS External Icon. Login to the NAMSS Website using your NAMSS member username and password, or by creating a guest account. Once you log in, click on Access the NAMSS PASS.
You will have access to all affiliations that have been uploaded to the NAMSS PASS™ for each practitioner (including their affiliation with CHS and the dates of that affiliation. You will then have the option to print an affiliation letter indicating the status of good standing.
RESIDENCY / FELLOWSHIP TRAINING VERIFICATION
Requests to verify a GME resident's or fellow's training at Carolinas Healthcare Systems are processed by the individual program where the resident/fellow completed that training. Please contact programs directly with your verification inquiries; the Medical Staff Office does not complete verification of training forms. Please use the link to contact the program directly.
CERTIFICATE OF INSURANCE VERIFICATION
To request your loss run history during your tenure at Carolinas HealthCare System please contact the Corporate Risk Management office via email.