Carolinas HealthCare System

Triage & Fast Track

Dr. Matthews running to patient in ERTriage is the initial phase of your care. A Registered Nurse will examine you to determine the severity of your illness, and assign you to one of the following three categories:

  • Emergent - Emergent patients require immediate medical attention.

  • Urgent - Urgent patients are in stable condition, but need help as soon as possible.

  • Non-urgent - Non-urgent patients have minor or chronic problems that usually do not require immediate medical attention.

The attending triage nurse is specially trained to ask questions in order to determine the best type of care for you. Question categories will include those about your past medical history, medications you are currently taking, if you experience any allergies/reactions to medications, and in some cases, your immunization status.

It is the department's goal to treat all patients as quickly as is reasonably possible. The Emergency Department is a constantly-changing work environment that frequently experiences large numbers of ambulatory (walk-in) patients requesting treatment as well as emergent patients who usually arrive by ambulance. The constantly-changing dynamics surrounding this "patient mix" can directly impact the order in which you will be seen and treated. Department personnel will attempt to keep patients and their families updated and informed about specific conditions as much as time permits.

If your condition changes or you have any questions
following triage, please speak to the triage nurse.

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