image of newborn at Mariam Cannon Hayes Family Center

Carolinas HealthCare System NorthEast offers Family Centered Care and Mother/Baby Nursing that is unlike any other hospital in our area.

Family Centered Care

J.D. Powers and Associates AwardFamily Centered Care begins when you first enter the hospital. Care at Carolinas HealthCare System NorthEast is designed to meet the individual needs of you and your family. Throughout your stay, we make sure that the care you receive promotes bonding with your baby. You will be able to hold your baby skin-to-skin immediately after delivery and begin breastfeeding within the first hour of life. By caring for you and your baby in the privacy and comfort of your own room, you can be sure we will be right there to help you, your loved ones and your baby become a family.

Mother/Baby Nursing

Mother/Baby Nursing is an important aspect of Family Centered Care. Your Mother/Baby nurse will care for both you and your baby in your room. You will not be expected to care for your baby by yourself. Your highly-skilled nurse will teach you to care for your baby by performing baby care at your bedside while you watch and participate. As a result, your baby will be happy and you and your family will leave the hospital more confident in your parenting skills. Of course, nursery care may also be provided to meet the needs of you and your baby, if needed.

Why Choose Carolinas HealthCare System NorthEast for Your Birth Experience?

  • You have quality time with your baby because most of your baby's care takes place in your room so you can share in the special moments.
  • You know that your baby is receiving good care because your nurse cares for your baby in your room. You will never have to wonder if your baby is crying or hungry.
  • Your questions are answered quickly because your nurses care for both you and your baby.
  • You and your nurses have a closer relationship because you spend more time with your nurse while she cares for your baby.
  • You receive better education as your mother/baby nurse performs baby care at your bedside. She will also teach you how to best care for yourself and your body.
  • Breastfeeding is more likely to be successful when babies feed on demand. Research shows that babies who stay in their mother's room nurse more than babies who are away from their mom. Since breastfeeding works on supply and demand, the more the baby nurses, good milk supply will be established-resulting in a happy and well fed baby!
  • Babies begin to learn to sleep during the night because your baby will be able to adjust sleep time to fit your normal routines right from the start.
  • There is increased security as babies are not traveling back and forth between mother's room and the nursery.
  • There is less chance for infection as your baby is not routinely exposed to other babies in the nursery.

Studies show that newborns cared for in their mother's room cry less, seldom startle and stay warm and stable because their mothers are nearby to closely nurture them. In our own Family Center, we have seen decreased admissions to the Neonatal Observation Unit and babies' temperatures and blood sugars are more stable. Breastfeeding initiation and success have also improved.

Quiet Time

Another unique feature of your birth experience at Carolinas HealthCare System NorthEast is Quiet Time. Quiet Time is our promise to you that you and your baby will have two periods of rest time each day with no interruptions from staff or visitors. Of course, your significant other may stay with you and your baby during Quiet Time. How you spend Quiet Time is your choice-you may rest, sleep, breastfeed or just enjoy your new baby! Quiet Time occurs daily on the Maternity units from 2- 4 a.m. and 2 - 4 p.m.