During their stay here, our patients are assigned a clinical social worker who will help them navigate the often overwhelming emotions they may encounter as they rehabilitate. Our staff of clinical social workers understand the impact that disability and other diseases can have, both on the individual patient and his or her family members. The many physical and emotional changes brought on by such conditions can challenge the individual's ability to cope and adjust. These changes may also cause stress within the patient's family, particularly when the family's roles are shifted to meet the patient's new needs.
Clinical social workers are aware of the fears, doubts and concerns common to the patient during the recovery process. They are available to help the patient and family understand and anticipate these challenges through counseling and education. In addition, the clinical social worker serves as an advocate for the patient and family within the patient's treatment team and will assist them in understanding the rehabilitation program, the patient's treatment plan and expected outcomes.
Clinical social workers also assist the patient and family as they plan for discharge from the hospital. Working together with the family and patient, the clinical social worker encourages both to have a realistic understanding of the patient's abilities and limits. They will also assist the family with careful planning to make sure the patient's needs are adequately met once discharged.
With a broad knowledge of various public and private community programs and services, clinical social workers consult with the patient and family members to make the transition from the hospital as smooth as possible. The clinical social worker makes the patient and family aware of programs or services for which the patient is eligible and instructs them on the process for using such services. Additionally, the clinical social worker ensures that arrangements are made according to the physician's orders for continued therapy services after discharge. Therapy, and possibly nursing services, may be provided in the home by a skilled home health agency, or may be provided in an outpatient setting, according to the patient's eligibility under the insurance guidelines.
Carolinas Rehabilitation strives to provide care, not only in the hospital, but after discharge and beyond. Our clinical social work team plays a key role in providing that continuity of care.