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We consider individual customer needs and provide service in keeping with the CHS Core Values: Caring, Commitment, Integrity and Teamwork. Along with the Core Values we recognize Communication, Safety and Service Recovery as Standards of Excellence. We are proud to work for Carolinas HealthCare System and support the mission to serve our community and surrounding region.
Our standards set the tone for the culture we have chosen to create at Carolinas HealthCare System. We expect excellent patient care and customer service as well as striving for high levels of patient, employee and physician satisfaction.
These standards are not intended to be all inclusive, but serve as expectations of customer service at CHS:
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Caring
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Commitment
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Integrity
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Teamwork
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Communication
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Safety
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Service Recovery
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Service Excellence