Patient & Visitor Alert: Because flu cases are on the rise, starting February 24, children 12 and younger
will be restricted from visiting hospitals and certain inpatient facilities throughout Carolinas HealthCare System. Learn more.

Carolinas HealthCare System
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Patient Registration

How do I know if my insurance will cover my visit and services?

Once you have pre-registered, your insurance benefits will be verified by the Pre-Service Department. In the event that coverage is not available, a registrar will contact you. If you are unable to pre-register prior to your procedure or admission, you should contact your insurance company to confirm that they will be covering your procedure or admission.

Carolinas HealthCare System files insurance claims to most insurance companies as a courtesy service. We must have complete and accurate information in order to do so. Although we submit insurance claims for payment, unfortunately it is not a guarantee of payment from your insurance carrier.