Carolinas HealthCare System
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Patient Registration

When should I pre-register?
Patients can pre-register after surgery, a test or procedure has been scheduled. Online pre-registration may occur up to two days before your scheduled appointment date. If a patient is unable to meet this timeframe, pre-registration can be completed by telephone up to one day before the procedure. To pre-register by phone, please call 704-512-2000. The Pre-Service Department is open 8:30 a.m. – 8:30 p.m. Monday – Thursday and 8:30 a.m. to 6:30 p.m. Friday.