Patient & Visitor Alert: Because flu cases are on the rise, starting February 24, children 12 and younger
will be restricted from visiting hospitals and certain inpatient facilities throughout Carolinas HealthCare System. Learn more.

Carolinas HealthCare System
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Patient Registration

When should I pre-register?
Patients can pre-register after surgery, a test or procedure has been scheduled. Online pre-registration may occur up to two days before your scheduled appointment date. If a patient is unable to meet this timeframe, pre-registration can be completed by telephone up to one day before the procedure. To pre-register by phone, please call 704-512-2000. The Pre-Service Department is open 8:30 a.m. – 8:30 p.m. Monday – Thursday and 8:30 a.m. to 6:30 p.m. Friday.