Carolinas HealthCare System
Rich Hogan

Rich Hogan
President of Healthy@Home

Healthy@Home: Expanding Access
and Reducing Readmissions

Home care at Carolinas HealthCare System, called Healthy@Home, allows patients to receive high quality, cost effective care and advanced services outside of a medical facility. Healthy@Home works with patients' physicians to develop a personalized plan for home care.

Home care helps reduce emergency room visits as well as admissions and readmissions to acute care facilities, which is becoming increasingly important as the Baby Boomer population – many with chronic illnesses – continues to strain hospital capacity. Substantial progress is already evident as Healthy@Home unplanned transfers to acute care have been reduced by 23 percent from 2010 through 2013.

“Healthy@Home is demonstrating its value by reducing readmissions and improving population health in a noninstitutional setting,” said Rich Hogan, president of Healthy@Home.

“More than two-thirds of all healthcare costs are associated with treating chronic illnesses, and more consumers are demanding to age at home, making it more important than ever to provide expanded access to advanced care services outside of the acute care setting.”

Shifting from a “vendor model” to a “solutions provider,” Healthy@Home now delivers a vital part of the System’s continuum of care. It’s also a key component of Integrated System of Care, a fundamental step in allowing Carolinas HealthCare System to succeed in a value-based environment.

Leveraging technology in innovative ways, Healthy@Home offers a robust virtual program to include home monitors for about 2,000 patients per year. This technology remotely monitors and intervenes on patients whose biometrics are outside of physician-prescribed parameters. Healthy@Home has also rolled out a new electronic medical records platform for home health and hospice. This new automation solution, called Homecare Homebase, allows clinical staff to provide better, more efficient care following clinical pathways for chronic diseases, and it will eventually be connected to Canopy.

Healthy@Home has also made significant investment in disease management programs for key services such as cardiology, orthopedics, respiratory and diabetes – working in partnership with Carolinas HealthCare System Medical Group. For example, Healthy@Home nurses were instrumental in piloting Sanger Heart & Vascular Institute’s virtual Heart Success program in Lincoln County.

John Barkley, MD, FCCP

John Barkley, MD, FCCP
Chief Medical Officer of the
Carolinas HealthCare System
Continuing Care Division

“The evolution of healthcare demands that we increase our capabilities to care for complex, chronically ill patients outside the acute care setting,” said John Barkley, MD, FCCP, chief medical officer of the System’s Continuing Care Division, which includes Healthy@Home.

“The only way we can successfully do that is to achieve a true partnership with the patient’s physician. Healthy@Home provides high quality, cost effective care with high patient satisfaction to some of our sickest community members. Our expertise and evolving technology allows us to provide this service, but we cannot succeed without physician collaboration.”

Locations and Contact Information

Healthy@Home currently has 10 locations, including home health agencies, home medical equipment (HME) locations, infusion locations and information systems. Two new locations will be added by the end of the summer: a free-standing home health agency at CMC-University and a sleep disorder/HME location in Cabarrus County. Healthy@Home also recently integrated with Stanly Health Services’ Home Care of the Carolinas.

Learn more about Healthy@Home by visiting or calling 877-512-5550.