Carolinas HealthCare System
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From the Doctor’s Desk: Health Care and Technology

You may have heard about the ways technology is revolutionizing health care. This includes apps for your smart phone, electronic medical records, virtual visits, and online systems that give you instant access to your medical information.

One of these new tools that can play an important role in your health is online patient communication systems. These online systems, like my practice’s MyCarolinas, can play an important role in helping you and your doctor communicate.

How many times have you misplaced a letter with your lab results? Struggled to remember all the medications you’ve taken in the last few months? Or wished you could ask your doctor the question you forgot to ask during your appointment?

Systems like MyCarolinas provide all of this kind of information and can really help you stay involved in your health care. These systems can be your medical home – collecting and coordinating information from all of your doctors that are part of the same health care system.

Just last week, I was able to answer a patient’s online question regarding how to prevent cardiovascular disease, in the context of their recent preventative health lab results. I was able to forward them to detailed, evidence-based online resources that explain how they may make lifestyle changes to improve their specific risk factors.

Online systems like MyCarolinas can provide:

  • Secure messaging - Securely send messages to your healthcare team
  • Health summary - View data from your electronic medical record including medication history, allergy list, immunizations, problem list and discharge summary • Lab results - View lab and test results 72 hours after results have been returned to physicians
  • Directly book appointments - with select physicians
  • View and renew prescriptions
  • Pay online - Pay hospital or physician bills
  • Manage your child’s health - you can add a child under the age of 13 I encourage you to take the time – today – to sign up for your doctor’s online system. If you aren’t sure how to do that, please call them. Their staff will be happy to help

David Meyer, MD, is an board-certified internal medicine primary care physician. He practices at East Lincoln Primary Care, Denver, N.C. He has been in practice since September 2013 and has clinical interest in providing patient-centered care to the Denver and greater-East Lincoln County adult community.