Carolinas HealthCare System
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Carolinas Medical Center-NorthEast Recognized Nationally for Quality Leadership and Innovation

Carolinas HealthCare System’s Carolinas Medical Center-NorthEast has earned a prestigious national recognition for its achievement in the continuous and measurable improvement of quality. The hospital has been named as the 2014 American Hospital Association-McKesson Quest for Quality Finalist. The Quest for Quality awards are presented annually to honor leadership and innovation in quality improvement and safety.

The Finalist Award honors CMC-Northeast’s systematic commitment to achieving the Institute of Medicine's six quality aims – safety, patient [and family]-centeredness, effectiveness, efficiency, timeliness, and equity – and to providing models and approaches for others in the hospital field to replicate as best practices.

Specifically, the hospital was cited for its use of data and process improvement tools to drive quality improvement and enhance effectiveness of care. It was also recognized for its strong leadership team, including an active advisory board and medical staff, that engages with staff to spread best practices through tested guidelines and protocols.

"When it comes to quality, everyone at CMC-NorthEast is engaged around our performance, outcomes, and continuous improvement, which in turn benefits our patients and our community," said Phyllis Wingate, president of CMC-NorthEast. "We’re proud to receive this validation of our efforts as a hospital, and we’re proud to be part of a system that makes the continuous improvement of quality a top priority."

Carolinas HealthCare System engages in a number of collaborative quality efforts, including the Hospital Engagement Network and Quality and Safety Operations Councils, which are leading to the development of System- and nation-wide evidence-based best practices for quality and patient safety.

"As a system, we’re leading the way in the development and dissemination of proven quality practices," said Roger Ray, MD, Chief Medical Officer and Executive Vice President for Carolinas HealthCare System. "At the center of our efforts is our clinically integrated approach to healthcare delivery." To learn more about the American Hospital Association-McKesson Quest for Quality awards and additional award winners, view this video.


CMC-NorthEast shares its quality story.