Carolinas HealthCare System
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Carolinas HealthCare System Receives “Most Wired” Award - Archived

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For the 10th year in a row, Carolinas HealthCare System has been named one of healthcare’s “Most Wired” for 2013 by Hospitals and Health Networks (H&HN). For the first time ever, the System also received the 2013 “Most Wired Innovator Finalist” award for a mobile app developed for hernia patients to determine likelihood of chronic pain after surgery. Carolinas HealthCare System is one of only six in the nation to receive this award.

Results of the “Most Wired” awards are based on the national H&HN Benchmarking Study where hospitals report on their adoption and use of information technology in the focus areas of infrastructure, business and administrative systems, clinical quality and safety systems, as well as its use throughout the care continuum of hospitals, physician practices and other patient care locations.

“As the healthcare industry continues to rapidly evolve, we are honored to be recognized as transformational national leaders who are effectively and efficiently utilizing technology to support our caregivers and patients to attain our vision and accomplish our mission,” said Craig Richardville, senior vice president and chief information officer of Carolinas HealthCare System.

Nearly 15,000 clinicians use Carolinas HealthCare System’s electronic medical records system called Canopy and more than seven million patient records are stored in it.

Carolinas HealthCare System was named a finalist for the “Most Wired Innovator Award” for CeQOL, Carolinas Equation of Quality of Life, a free mobile app developed for pre-operation hernia patients and their physicians. Although hernia repair is considered a very common operation, the System’s research discovered chronic pain was the number one complaint for hernia patients after surgery.

“CeQOL can help determine the likelihood a patient will have post-surgery chronic discomfort,”said B. Todd Heniford, MD, FACS, chair of the Carolinas HealthCare System’s Carolinas Medical Center Division of Gastrointestinal and Minimally Invasive Surgery and director of the Carolinas Hernia Center. “The app uses a proven set of criteria including a patient’s medical history, demographic information and prior symptoms to give a patient a quality of life score to start a dialogue with the patient and their physician before surgery. CeQOL allows surgeons to better identify patients where alternative surgical or non-surgical strategies should be considered, and improves patients quality of life by providing them more detailed, informed consent with realistic expectations regarding post-operative pain.”

CeQOL was published in the Apple App store for download in 2012, and has subsequently been downloaded by care providers and patients around the world.

An independent panel of CIOs and other leaders evaluate the “Most Wired Innovator” award IT projects on achievement of business objective, creativity and uniqueness of concept, scope of solution and impact on the organization.

“Most Wired” award winners were recognized for their innovative use of information technology in the July issue of H&HN. “Most Wired Innovator” award winners and finalists will be profiled in a feature story in H&HN's August issue and recognized at the 2013 Leadership Summit.