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Carolinas HealthCare System Senior Vice President and Chief Information Officer Craig Richardville was named a 2013 “Chief Information Officer of the Year” by the Charlotte Business Journal. The announcement was made at a luncheon for the inaugural award on Thursday, July 11, 2013. Five chief information executives received the honor, with Richardville winning in the large non-profit category.
Leading a team of 900 Information Services employees, Richardville has successfully increased the effective use of technologies during the continued growth of the System. Technology offerings range from web, phone, portals, teleconference capability, emails and mobile apps including Carolinas, an app allowing patients to find a doctor and check wait times, and the newest app for employees called OneCarolinas.
Richardville directed the implementation of the System’s electronic medical record, Canopy, to all 13 primary enterprise hospitals following six years of development. Nearly 15,000 clinicians use Canopy, accessing more than seven million securely stored patient records. With the launch of Canopy, Richardville helped create the Health Information Exchange, Carolinas HealthCare System CareConnect, to allow patients’ electronic medical records to follow them wherever they go.
Under his leadership, Carolinas HealthCare System has consistently been recognized by industry peers including:
The CIO Award finalists were chosen for their innovative skills to optimize business processes, enable growth, create competitive advantages and improve customer experience.