Carolinas HealthCare System
Patient & Visitor Update: Carolinas HealthCare System has lifted the restriction for visitors under the age of 18 at all of its Charlotte region inpatient hospitals. Flu cases have seen a steady decline.

Do You Need to See a Healthcare Provider?

If you don't have a doctor, or you need care after regular office hours, consider these options:

Do You Think You Have the Flu?

Know when and where to get the care you need.

Some may find it surprising that stuffing your pockets with tissues, wrapping your neck in a scarf and heading to your doctor’s office, local urgent care or emergency department is NOT the best course of action if you have the flu!

Yes, the flu is serious. But, in many cases the best medicine is resting at home. Follow these guidelines when choosing when to seek care for you or your child and when to stay home for symptoms of flu.

Call Your Doctor If:

  • Your flu symptoms are severe:
    • Difficulty breathing or shortness of breath
    • Pain or pressure in the chest or abdomen
    • Sudden dizziness or confusion
    • Severe or persistent vomiting
    • Flu-like symptoms that improve but then return with fever and worse cough
  • You are more than three months pregnant
  • You are living in a long-term care facility
  • You have chronic heart, lung or kidney conditions, diabetes or a weakened immune system
  • Your child or infant has any of the following symptoms:
    • Fast breathing or trouble breathing
    • Bluish skin
    • Not waking up or not interacting
    • Being so irritable that the child does not want to be held
    • Flu-like symptoms improve but then return with fever and worse cough
    • Fever with a rash
    • Being unable to eat
    • Has no tears when crying
    • Significantly fewer wet diapers than normal

Stay Home and Rest If:

  • You are generally healthy
  • Your child is older than two
  • You are younger than 65
  • And you have typical flu symptoms such as:
    • fever (not always present with the flu)
    • cough, sore throat, runny or stuffy nose
    • body aches, headache, chills, fatigue
    • diarrhea and vomiting

If you don't have a doctor, or you need care after regular office hours, consider these options:

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