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Community Benefit Statistics

The total reported value of Carolinas HealthCare System's community benefit during 2015 was $1.65 billion.

This chart reflects the major categories of community benefit recognized by the North Carolina Hospital Association, in addition to bad debts. Figures are based on actual costs, not charges. The $1.65 billion figure represents the collective value of benefits attributable to the Total Enterprise during 2015, including Carolinas Medical Center; 17 other Primary Enterprise acute care and specialty hospitals; and 21 other NC and SC medical centers and hospitals that were affiliated with Carolinas HealthCare System.

Carolinas HealthCare System 2015 Community Benefit Summary (in millions)System Enterprise

Costs of financial assistance to uninsured patients

$295

Bad debt costs by patients who do not pay for services

$330

Losses incurred by serving Medicare patients*

$676

Losses incurred by serving Medicaid patients*

$210

Costs of community-building activities and other services that meet a strong community need but do not pay for themselves and would normally be cut based on financial considerations alone

$36

Costs of professional medical education, research, and cash and in-kind contributions to local nonprofits and charities

$99

Total value of uncompensated care and other community benefits during 2015

$1.65 billion

Total value of uncompensated care and other community benefits as a percentage of operating expenses

19.1 percent

*Medicare and Medicaid programs do not reimburse hospitals in a manner that compensates for the actual cost of treating their beneficiaries. Hospitals cannot turn these patients away or negotiate higher reimbursements. Government payers recognize this fact and expect hospitals to make up the difference through efficiencies and from other revenue sources. The financing of this unpaid government debt is considered a community benefit. Data included in the table above is unaudited.

Employee Contributions to the Community

Carolinas HealthCare System employees have a long tradition of generosity when it comes to both cash contributions and volunteer work. In 2015, employees collectively donated more than $3.7 million to local and regional charities. Employees also dedicated over 50,000 volunteer service hours to support local community service projects.

International Medical Outreach

The International Medical Outreach (IMO) program – a collaboration between Carolinas HealthCare System and the Heineman Foundation of Charlotte – has a 50-year history of delivering medical assistance globally and of establishing sustainable healthcare in medically underserved countries.

It helps create and improve programs geared toward public health and individual patient care throughout Central America, the Caribbean, Africa and Europe by providing free educational opportunities to international medical personnel and free equipment to hospitals and clinics. IMO has improved the health of patients in more than 30 countries through its contributions to major projects.

Email us for more information or call 704-446-2488.

Volunteering

Thank you for your interest in volunteering at one of Carolinas HealthCare System hospitals. Learn more about available opportunities by facility.

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