Carolinas HealthCare System provided care through more than 10 million patient encounters in 2012. It achieved this milestone in ways that would have been impossible just a few years ago, by transforming the delivery of healthcare through technology, innovation and forward-looking leadership.
One compelling example of innovation during 2012 was introduction of the "Primary Care Redesign Project" by the Physician Services Group. This initiative identified numerous pilots, one of which is already underway: the delivery of primary care via group sessions instead of individual appointments. With a group that might include 8-to-12 patients who share common health issues, a single physician can lead a discussion, answer questions and provide guidance for multiple patients in a single sitting.