Access: Expanded Services

Access

As the year drew to a close, construction work was completed on a major expansion at CMC-Pineville. In the course of the five-year project, CMC-Pineville added 295,000 square feet of space and increased its licensed bed count from 120 to 206. The expansion set the stage for new services including open heart surgery, neurosurgery, and surgical and radiation oncology. Other enhancements include an expanded maternity center and intensive care unit, Level III neonatal care unit and diagnostic cardiology suite.

Building a New Partnership

In July, surgical teams at Carolinas Medical Center started work in four new operating rooms that opened as part of a four-year construction and renovation project. The operating rooms, equipped with updated robotics, expand access for patients needing complex neuro-spine treatments as well as other specialized services. The Cardiac and Pulmonary Rehabilitation program at Cleveland Regional Medical Center underwent a major upgrade during 2011, adding an indoor track and more than 50 pieces of cardio and strength training equipment. The T.R. Harris Wellness Center provides expanded access for recovering heart and lung patients, as well as CRMC employees engaged in wellness programs. The center was created with the aid of a successful $1.5 million capital campaign.

In July, CHS signed a management services agreement with Murphy Medical Center in Murphy, NC, expanding access for patients in the western part of the state. Murphy Medical Center is a 57-bed acute care hospital that draws patients primarily from Cherokee, Clay and Graham counties.

In October, CHS opened Carolinas HealthCare Urgent Care-Belmont, offering local residents an expanded schedule of hours for non-emergency medical services. The facility includes an on-site laboratory and radiology services, and is open seven days a week.

To expand outpatient services and create a new location for its Concord urgent care, CHS completed preparations during 2011 for its "Gateway II" medical office building. The building's 78,000 square feet will house Carolinas HealthCare Urgent Care-Cabarrus; Occupational Medicine; NorthEast Health & Fitness Institute; Heart Success Clinic; Piedmont Orthopedic Specialists and NorthEast Rehabilitation.

Services for residents in Cabarrus and Stanly counties are also being expanded with the addition of two facilities. Preparations were completed during December for the opening of CMC-Kannapolis, the system's third healthcare pavilion. In addition, site work was completed to allow groundbreaking for a new 40-bed rehabilitation hospital near CMC-NorthEast. The facility will be known as Carolinas Rehabilitation-NorthEast, with a scheduled opening in 2013.

In a first for the state of North Carolina, CHS signed an agreement during 2011 to provide medical directors for 16 MinuteClinics located at CVS retail pharmacies in greater Charlotte, providing access for patients who do not have a primary care physician. MinuteClinic is the largest provider of retail healthcare in the United States and the first to be accredited by The Joint Commission.

These and other initiatives throughout the year demonstrate clearly that as the region's population continues to grow, CHS continues to expand the number of touch points where patients can access the services they need to have an ongoing medical home.